DJ Kartier App Privacy Policy
Last updated: November 10, 2026
DJ Kartier ("the App") is published by Producer Supply ("we," "us," "our"). This Privacy Policy explains what information the App collects, how we use it, and your choices. By using the App, you agree to this policy.
We built DJ Kartier to need as little of your data as possible. You do not need an account to use DJ Kartier. We do not ask for your real name, email address, phone number, contacts, or location, and there is no advertising or tracking in the App. The one optional thing that uses an account is the Kartier profile, which is also your Crews account and your Creations profile (all described below).
Information we collect
Leaderboard nickname and scores - only if you choose to join. DJ Kartier has a global leaderboard for players 13 and older. It is optional. From version 3.6 you join it with a Kartier profile (see "Kartier profile" below): the leaderboard shows your profile's nickname, your XP and your best results in the in-app games, and where you rank. The nickname you choose is shown publicly to other players. Nicknames are checked automatically for offensive words before they are accepted. Players under 13 are not on the leaderboard.
Leaderboard entries from earlier versions. Before version 3.6, a player joined the leaderboard by picking a nickname, and the App sent us that nickname, their game scores and a random identifier for their installation of the App. Those entries keep showing on the leaderboard until March 31, 2027, and an installation without a Kartier profile keeps updating its own entry until then. When you sign in to a Kartier profile, your entry moves to your profile and the old entry is deleted. If you tell the App you are under 13, your old entry is deleted. After March 31, 2027 only Kartier profiles are shown. You can ask us to remove an old entry at any time (see "Your choices and rights").
The random installation identifier. This is a random string the App creates on your device the first time it needs one - for example `dev_k3f9a2x1b7m...`. It is not your name, not your phone's serial number or hardware ID, and not an advertising identifier. We use it to keep an older leaderboard entry attached to your installation, to move that entry to your Kartier profile when you sign in, and to power the older transfer codes, which let you move that entry from one device to another.
Purchase information. If you buy a subscription, the transaction is processed by Apple or Google. We use a third-party service, RevenueCat, to confirm your purchase and unlock premium features. We receive your purchase history and a randomly generated identifier so we can keep your access active and let you restore purchases. We never receive your credit card or payment details.
Technical data. Like any internet service, our hosting and content-delivery providers (including Cloudflare) automatically process technical information such as IP address in order to deliver audio content, operate the App, and prevent abuse. We do not use this information to identify you or to track you across other apps or websites.
On-device data. Your songs, your settings, your themes and your downloaded sounds are stored on your device. This data stays on your device and is removed if you delete the App.
Microphone and voice recordings
DJ Kartier can record your voice so you can sing, rap or beatbox over a song you have made in Kartier Studio.
- The microphone is only used when you start a recording yourself. The App asks your permission the first time, and the microphone is never used anywhere else in the App or in the background.
- Your recordings are saved on your device, in storage that belongs to the App.
- We never receive them unless you share them. The App never sends a recording anywhere on its own.
- You can delete a recording in the App at any time, and deleting the App removes all of them.
- A recording leaves your phone only if you choose to share it: with your phone's own share options (for example sending it to a friend in a messaging app), or, for players 13 and older, by sharing a song in your crew in Crews (below). Players under 13 cannot share a song that contains a recorded voice.
Photos and videos
If you choose to, the App can use a photo from your library as the background for your piano or your Studio, and can take the audio from a video you pick and turn it into a playable sound. The App asks your permission first, and only ever reads the specific item you pick. Photos and videos are used on your device and are never uploaded to us.
Saving Creation videos (version 3.6 and later). When you download a Creation, the App makes the video on your device and adds it to your Photos or your gallery (on iPhone it asks only to add, and it never reads your library). The video is not uploaded to us; it leaves your device only if you share it.
Bluetooth
The App can connect to Bluetooth MIDI keyboards, including the Kartier Piano. Bluetooth access is used only to discover and connect to musical keyboards so you can play. We do not collect any data through Bluetooth.
Push notifications
The App can send you a short note when an update brings new sounds, lessons or tools, and, if you subscribe, a heads-up before your Premium ends. In Crews (players 13 and older), it can also tell you about your crews' messages, and it can remind you to come back if you have not played for a week. One question covers all of these; when it grows to cover something new, we ask again.
- Only if you say yes. The App asks on its own screen first, and then your phone asks for permission. If you do not agree, nothing is set up for notifications at all.
- How they are delivered. We use Google's Firebase Cloud Messaging. When you say yes, it gives your installation of the App a random push token, and adds it to a few groups: everyone who said yes, the language you chose in the App (so a note can arrive in your language), and whether you have Premium (so a note about a Premium feature reaches only the people who have it). The token is not your name, not your phone number, and not an advertising identifier, and it is never used to track you.
- Update notes go to groups, never to a person. For those we keep no list of devices, and we cannot tell who anyone in a group is.
- The Premium reminders stay on your phone (version 3.6 and later). If you subscribe and turn off auto-renew, the App can schedule two reminders on your phone itself: about 3 days before your Premium ends, and a few hours before it ends. They are not sent from a server, and nothing about them leaves your phone. They come only if the notification question you said yes to mentioned them, or if you switch on Premium reminders in the App's Account screen, where you can also switch them off.
- The come-back reminder stays on your phone (version 3.6 and later). If you have not opened the App for a week, a reminder the App scheduled on your phone itself can invite you back ("Hop on DJ Kartier and make your next hit song!"). Each time you open the App it moves a week ahead, so it comes at most once for each break. It is not sent from a server, and nothing about it leaves your phone. It comes only if the notification question you said yes to mentioned it, or if you switch on Come-back reminder in the App's Account screen, where you can also switch it off. It never comes to a player the App knows is under 13.
- Crew messages (version 3.6 and later; Crews players 13 and older only). If your yes to notifications was given to wording that names them, the App also tells you about your crews' messages. From version 3.8 you choose, for each crew: All (each message as it is sent, with the sender's name, the crew's name and the start of the message), Mentions only (when someone @mentions you or replies to one of your messages, and your turns and challenges in crew games), or Off (nothing from that crew, games included). To keep it calm, you get at most 3 message notes every 5 minutes across all your crews; after that, one note sums up what you have not read yet (for example "Kai and 6 others sent messages in Analog"). Versions 3.6 and 3.7 get at most one note an hour about all your crews ("14 people from 3 of your crews sent messages"), and a note right away when someone @mentions you or replies to one of your messages. Our Crews service keeps your installation's push token with your Crews account, together with the language you chose in the App so the note arrives in your language, whether the App is version 3.8 or later, your choice for each crew and how many message notes it sent you in the last few minutes, and sends each note through Firebase Cloud Messaging. A note never comes from players you have blocked, never about a crew you set to Off (or muted, before 3.8) or a crew you have open, and a note about a message from a player under 13 never shows their words. Choose a crew's notifications on its page or with the bell next to My Crews, or turn notifications off in your phone's Settings: the App then removes this phone's token from our Crews service. Players under 13 never receive them.
- Crew applications (version 3.6 and later; Crews players 13 and older only). With the same yes, the leader and co-leaders of a crew that asks for applications are told when players apply to join it (at most one note per crew every five minutes, naming the player's crew name), and a player is told when a crew accepts their application.
- Comments on your Creations (version 3.7 and later; 13 and older only). If your yes to notifications was given to wording that names them, the App tells you when someone comments on one of your Creations or replies to one of your comments (their name, the Creation's title and the start of their comment): at most one note every 10 minutes and 10 a day, and a later note counts the comments that came in between. It uses the same push token and language as crew messages, and goes through Firebase Cloud Messaging. A note never comes from players you have blocked. Turn notifications off in your phone's Settings to stop them. Players under 13 never receive them.
- Crew news and games (version 3.6 and later; Crews players 13 and older only). With the same yes, a crew's leader and co-leaders are told when players join it (at most one note per crew every five minutes, naming the player's crew name), a player is told when they are made a co-leader or the leader of a crew, and a player is told when it is their move in a crew game or another member challenges them to one. A note never names a player you have blocked, and none is sent about a crew you have set to Off (muted, before 3.8). From version 3.8, a player is also told when someone joins a Balls Battle they started, and if a game turn waits a whole day, the player whose move it is is reminded once, and once more 6 hours before the game would end.
- Turn them off at any time in your phone's Settings. Deleting the App removes the token.
Subscription usage counts (version 3.6 and later)
If you subscribe to Premium, the App shares a few numbers about how you use it with RevenueCat, the service that manages subscriptions, attached to the same random identifier as your purchase:
- how many songs you have made in Kartier Studio (the demo song we include does not count),
- how many piano-course lessons you have finished,
- whether a Kartier Piano has been connected, and
- which version of the App you have.
If you turn off auto-renew, the App may ask you once, on its own screen, why you did. Answering is optional, and your one-tap answer is stored the same way.
These are counts and a one-word answer, never your songs, recordings, or anything you type. We use them only to understand which parts of the App keep people subscribed, so we can make it better. They are not used for advertising, not used to track you, and not shared with anyone else. If you do not subscribe, none of this is sent.
Anonymous app activity counts (versions after 3.6)
While the App is open on your screen, it sends our server a small signal about once a minute, so we can see how many people are using the App at a time and which parts of it they use. Each signal says only:
- whether the phone is an iPhone or an Android phone, and which version of the App it has,
- which part of the App is on screen (for example Home, Kartier Studio or Creations - never what you are doing there),
- whether it is the start of a new visit, and whether it is the phone's first signal of the day, and
- how often the App is sending these signals.
It carries no account, device or advertising identifier, no name, and nothing you have made or typed, so we cannot tell one phone from another - for every player, including players under 13. To count each phone only once a day, the App keeps the date of its last count on your phone. Our server keeps only totals (for example "120 people online at 3:05 pm" or "2,400 people today"), never the signals themselves. Your network address reaches our server the way it does for any internet connection (see "Technical data"); it is used only to stop abuse and is never kept with the counts. Nothing is sent while the App is in the background.
Kartier profile (version 3.6 and later)
The Kartier profile is optional. The App offers it the first time you open Lessons & Games; you can say "Not now", and every lesson and game works without it. Famous Sounds and Kartier Studio never ask for it. It is the same account as your Crews account (described below), with the same sign-in and nickname.
- Signing in. Players 13 and older sign in with Apple or Google, exactly as for Crews. The App first asks the year you were born; your birth year stays on your device, and we receive only "13 and older". Players under 13 are not asked to sign in for it, nothing about their lessons or games is sent to us, and they are not on the leaderboard.
- What we store. Your nickname (and, for Premium players, the name style you pick), your XP, your best results in the in-app games, your saved progress: your lesson results and your progress in Learn How To Play Piano, your Phonk Simulator game, and which one-time Kartier Studio XP rewards you have already earned, and which Creations you have already seen (see Creations, below). We keep these so that they come back when you sign in on another phone.
- Who can see it. Your nickname, name style, XP, game results and rank are shown on the leaderboard. From version 3.8, if you post Creations, the total likes your public Creations have received and your number of followers can also be shown on the Creations leaderboards, with a rank badge next to your name. Nobody but you sees your saved progress or which Creations you have seen.
- Signing out. Your progress and the Creations you have seen are saved to your profile first; then the App on that phone starts fresh until you sign in again.
- Moving your profile to another sign-in. If you signed in with the wrong account, the App can make a one-time transfer code. Entering it after signing in with your other Apple or Google account moves your nickname, name style, XP, game results, saved progress and the Creations you have seen to that account, and the profile on the first account is deleted together with its sign-in. Any crew bans, reports or blocks concerning the first account move to the new one. We keep only a scrambled (hashed) form of the code, and it stops working after it is used or after 24 hours.
Crews (version 3.6 and later)
Crews is an optional part of the App where players make or join a small music group (a "crew") and chat with its members. Nothing about Crews is collected unless you open it and set it up.
Your Crews account.
- Players 13 and older sign in with Apple or Google. Signing in is handled by Google Firebase Authentication. With Apple, we ask Apple for no email address and no name. With Google, Google shares the Google account's email address, name and profile picture with Firebase Authentication as part of signing in; we do not use them. Our Crews service checks the sign-in token Firebase gives the App and keeps only the account identifier from it: it never stores an email address, a name or a picture.
- Players under 13 do not sign in at all. The App makes a private account for that device, with no email and nothing personal attached.
Your age. The first time you open Crews, the App asks the year you were born (and, for one borderline year, the month). Your birth year stays on your device. We receive only your age group, "under 13" or "13 and older", which decides which parts of Crews you can use.
What we store for Crews.
- The crew name you choose for yourself (checked for offensive words), and, for Premium players, the name style you pick.
- Your crew, your role in it, and when you joined.
- Your XP (the same number the App shows you), so we can add up each crew's score.
- Whether you have Premium, when your current paid period ends and whether it renews, so Premium-only sharing, name styles and Premium crews work. If you are 13 or older and have Premium, we also keep the random identifier RevenueCat gives your installation of the App; our Crews service uses it only to ask RevenueCat whether your Premium is active when the App reports it, and whether a Premium period was renewed, refunded or has ended, and RevenueCat tells our Crews service when that changes. We never receive your payment details.
- The messages you send in your crew (typed messages, quick messages and reactions), which of the crew's text channels each was sent in, and the names the crew's leader and co-leaders give those channels.
- The games you play with other members of your crew (Balls Battle, checkers, chess, cup pong and 8-ball pool): who is playing, the moves, the result and the XP it earned. The game's invite is shown in the chat; the moves are seen only by the two players. The emotes the two players send each other during a game go straight to the other player and are not stored. To limit how much XP games can earn in a day, we count the games that paid you XP each day, with whom; those counts are kept for two days.
- The things you choose to share there: recordings made in the App, MIDI recordings, Draw Your Melody drawings (without any photo background), game scores, Kartier Studio songs, Kartier Synth sounds, and music files you pick from your phone (MIDI, MP3, WAV, M4A or AAC audio, and Kartier Studio song files).
- If you apply to join a crew that asks for applications: your answer to its question ("Why do you want to join?"), when you sent it, and whether it is waiting or was declined.
- Reports you send, the players you block, and moderation actions taken on your account.
- If your yes to notifications covers crew messages or comments on your Creations: your installation's push token and the language you chose, whether the App is version 3.8 or later, your notification choice for each crew (All, Mentions only or Off), and how many message notes we sent you in the last few minutes.
- When you last opened your activity list (the bell on your Kartier profile), so the App can show what is new.
- When you were last active in Crews and in each crew, the crews you have been in (until 31 days after you leave one, so that deleting your account can remove your messages there too), and whether your phone is an iPhone or an Android phone.
Who can see it. Messages and shared files are seen only by the members of the crew they were sent in (you can be in up to 20 crews). Members of a crew also see each other's crew names, roles, XP and whether they have Premium. For public crews (13 and older only), the crew's name, icon, genres, number of members, total XP and the total likes its members' Creations have received can be seen by players 13 and older who search for crews, and on the App's leaderboard. Invite-only crews are never listed anywhere. A public crew can be a Premium crew, which only players with Premium can join; that is shown wherever the crew is listed. If a Premium crew's leader no longer has Premium, the crew is paused, and its members can see that. If you apply to join a crew, your answer is seen only by that crew's leader and co-leaders, together with your crew name, XP and whether you have Premium.
Keeping it safe.
- Every message and name is checked automatically. Messages with offensive words, links, email addresses, phone numbers or the names of other chat apps are not sent.
- There are no direct messages, no photos and no links in Crews.
- Anyone can report a message, a player or a crew, and block a player; a crew's leader and co-leaders can also report an application. We review reports and can remove messages, mute or ban players, and hide or remove crews.
- We limit how fast messages and files can be sent, for each player and for each network. To do this we count requests by network address; an address is kept only in scrambled form, and for at most two days.
Players under 13. Players under 13 can only join invite-only crews (never public ones), can only see crews they have an invite code for, and start with quick messages and reactions only. A parent can turn on typed messages in Account → Parent controls (protected by a parent PIN). Typed messages from players under 13, and all messages in any crew with a player under 13, go through a stricter filter that also blocks numbers, addresses and other personal details; older messages in that crew are shown to them through the same filter. Players under 13 cannot share songs that contain a recording or a custom sound made from one, cannot share audio files from their phone, and the recordings they can share come only from the App's own built-in sounds.
Creations (version 3.6 and later)
Creations is an optional part of the App where players 13 and older watch songs other players made in Kartier Studio, played as falling notes, and can post their own.
Who can use it. Creations is for players 13 and older. The App asks the year you were born (the same question as Crews; your birth year stays on your device). On an iPhone with iOS 26 or later, the App first asks Apple, on Apple's own screen, whether you are under 13 or 13 and older (you choose whether to share it); only that answer reaches the App, and it stays on your device. Players under 13 cannot open Creations, and nothing is collected from them for it.
Watching needs no account. To choose what to show and in what order, the App sends us which Creations were shown to you in the feed or in Explore, how long each one played, whether it played to the end, and whether you made a lesson from it. These only add to counts we keep for each Creation (how many times it was shown, watched, played to the end, and so on); we keep no record of what you watched from them. The App also remembers which Creations you have already seen, so the feed shows you only new ones. Without a Kartier profile, that list stays on your device. If you are signed in to your Kartier profile, we also keep it with your profile, so your feed carries over when you sign in again or on another device: the Creations only (at most the 10,000 you saw most recently), not when you watched each one or for how long. Nobody but you can see it. Signing out clears it from that device, and it is deleted with your Kartier profile.
Posting needs your Kartier profile. When you post a Kartier Studio song, the App makes its audio on your device from the App's own sounds only (never your recordings, imported audio, or sounds you made from your own audio) and sends us that audio, the song's notes (the pitch, timing and loudness of each note and which App sound plays them), and the title, caption, note colours and background you choose. Titles and captions are checked automatically for offensive words, links and contact details. A public Creation can be watched in the App by anyone 13 and older, without an account; a private one only by you. You can make a Creation private or public, turn its comments off, or delete it at any time.
Videos and crews. Other players can save a public Creation as a video, made on their device, that shows the poster's name and the App's name; you can turn downloads off for any of your Creations when you post it or at any time after. A saved video is on that player's device, and they can share it outside the App. Players can also share a public Creation with their crews in Crews: the crew's chat shows its title, the poster's name, its background and its length (never in a crew with a player under 13).
Your public profile. If you are 13 or older and have a Kartier profile, other players can see your profile in Creations: your name, the picture you pick (one of the App's icons in one of its colours), your public Creations with their likes and views, the total likes on them, how many followers you have, and the public crews you are in, unless you choose to hide them. What you liked is private unless you choose to show it. The names of Kartier profiles of players 13 and older are unique, and a name can be changed once every 30 days.
Likes, comments and follows need your Kartier profile. We store your likes, your comments (at most 150 characters, checked automatically for offensive words, links and contact details, and any of the App's own stickers you add to one) and the players you follow. Nobody can see who follows whom: a profile shows only how many followers it has, and only you can see the players you follow. The person who posted a Creation can delete the comments on it.
Search and XP. Explore can search players' names, Creation titles and the App sounds a Creation uses; what you type is used only to answer the search and is not stored. Posting a Creation, and the likes and comments other players give your Creations, earn you XP. To pay each like or comment only once, we keep which player liked or commented on which Creation and on which day, and the total XP your Creations earned.
Keeping it safe. Anyone can report a Creation, a comment or a profile, and block a player: a blocked player's Creations and comments are hidden from you, they cannot see yours, and they cannot comment on yours. We review reports, and can hide or delete Creations and comments and ban players; a Creation or comment that several players report is hidden until we have looked at it. As in Crews, we limit how often each player and each network can post, like, comment and follow, counting requests by network address kept only in scrambled form, for at most two days.
What we do NOT do
- We do not track you across other apps or websites.
- We do not use third-party advertising networks or analytics SDKs.
- We do not sell or rent your information.
- We do not upload your recordings, your photos, or your songs, unless you share a recording or a song with your crew in Crews, or post a song to Creations (which never carries your recordings or imported audio). Photos are never shared.
- Outside Crews and the comments in Creations there is no chat or messaging in the App, and there are no direct messages anywhere in it. Nothing about a player is public except what they choose to show: the name they choose, and, for players 13 and older, their Creations profile.
Third-party services
We rely on the following providers, each with their own privacy practices:
- Apple - processes in-app purchases (https://www.apple.com/legal/privacy/)
- Google - processes in-app purchases on Android (https://policies.google.com/privacy)
- RevenueCat - manages subscriptions and entitlements, holds the subscription usage counts described above, and tells our Crews service whether a Premium player's subscription is still active (https://www.revenuecat.com/privacy/)
- Cloudflare - hosting, content delivery, the leaderboard service, the Crews service (accounts, crews, messages and shared files), and Creations (Creations with their audio and notes, profiles, likes, comments and follows) (https://www.cloudflare.com/privacypolicy/)
- Google Firebase Authentication - Crews sign-in (Apple, Google, or a private account for players under 13) (https://firebase.google.com/support/privacy)
- Google Firebase Cloud Messaging - delivers push notifications, only if you allow them (the update notes to groups, and crew and comment notifications to the phones that asked for them) (https://firebase.google.com/support/privacy)
Data retention
We keep a leaderboard entry from an earlier version (nickname, scores and installation identifier) until it moves to your Kartier profile, until you ask us to delete it, or until we retire the leaderboard of earlier versions. Your Kartier profile's nickname, XP, game results, saved progress and the list of Creations you have seen are kept until you delete your profile; a transfer code is deleted when it is used, and after 24 hours in any case. We keep purchase records for as long as needed to provide your subscription and to meet legal and accounting obligations. Subscription usage counts are kept with those purchase records. The anonymous app activity counts are kept as totals: each minute's for about a week, each day's for as long as we run the App. You can ask us to delete your leaderboard entry at any time.
Crews messages and shared files are deleted 30 days after they are sent (a crew keeps at most its newest 2,000 messages). An application to join a crew is deleted when it is accepted or taken back, after 14 days if nobody answers it, and 24 hours after it is declined. Your Crews account, crew membership and XP are kept until you delete your Crews account; a private (under-13) Crews account that has not been opened for 180 days is deleted, together with its sign-in. Your Premium end date and renewal status, and your RevenueCat identifier (kept only while you have Premium), are kept with your Crews account and deleted with it. A push token for crew and comment notifications is deleted when you switch them off, when you sign out of Crews, or with your Crews account, and in any case after 90 days without being seen. Reports are kept for up to 90 days after they are reviewed, and for at most 180 days if never reviewed; when the reported player deletes their account, the copy of their message in the report is removed. When you delete your Crews account, we delete your messages, your shared files, your applications, your games, your saved progress, your account record and your sign-in account. We keep only the account identifier: for 24 hours, so a deleted account cannot be recreated at once, and for as long as a ban stands if the account was banned. In a crew's list of banned players, a deleted account's name is replaced by "Deleted player".
Creations, their audio and notes, and your likes, comments and follows are kept until you delete them or your Kartier profile; a deleted comment's text is removed at once. To apply the daily and weekly posting limits we keep the times you posted for 8 days, whether or not the Creation was deleted since. When you delete your Kartier profile, your Creations (with their audio, notes, likes and comments), your likes, your comments, your follows and the list of Creations you have seen are deleted with it. The record of which like or comment paid XP on which Creation is deleted with the Creation and with either player's Kartier profile.
Children's privacy
DJ Kartier is a music-making app that younger players enjoy, and we have built it to be safe for them. There is no advertising and no tracking. Players under 13 are not on the leaderboard, are not asked to sign in for a Kartier profile, and nothing about their lessons or games is sent to us: their progress stays on their device.
In Crews, players under 13 have a private account with no email and no sign-in. We collect from them only what Crews needs to work: the crew name they choose, the messages they send and the things they share in their crew, all of it checked automatically before anyone else sees it, and, if they have Premium, when it ends. They are never asked for, and never receive, crew notifications. They can join invite-only crews only, they start with quick messages and reactions only, and a parent decides in Account → Parent controls (behind a parent PIN) whether Crews is on and whether typed messages are allowed. Messages and shared files are deleted after 30 days, and a child's private Crews account that has not been opened for 180 days is deleted.
Players under 13 cannot open Creations: they cannot watch, post, like, comment or follow, and they have no public profile.
If you are a parent or guardian and you would like us to review or delete information associated with your child's use of the App, including their Crews account, email us at support@producersupply.net and we will do so. You can also turn Crews off on your child's device at any time in Parent controls.
Your choices and rights
- Change your nickname in the App at any time (My Kartier profile), or play without a Kartier profile at all.
- Delete your recordings in the App at any time.
- Turn notifications off in your phone's Settings at any time, or switch off just the Premium reminders or the come-back reminder in the App's Account screen.
- Ask us to delete a leaderboard entry from an earlier version by emailing us - please include the nickname you used so we can find it.
- Delete your Kartier profile (your Crews account) in the App (My Kartier profile → Delete my Kartier profile). Your saved progress, messages and shared files are deleted with it. Without the App, or for a child's account: email us the nickname you used and we delete it within 30 days - see https://producersupply.com/pages/dj-kartier-crews-account-deletion.
- Leave a crew, report or block anyone in Crews, at any time.
- In Creations: delete your Creations or make them private, turn their comments or downloads off, delete your comments (and any comment on your own Creations), unfollow anyone, report or block, and choose whether your crews and what you liked show on your profile.
- Parents: turn Crews or typed messages off in Account → Parent controls.
- Delete the App to remove all data stored on your device.
Copyright and takedown notices (DMCA)
Creations, crew messages and shared songs are made by players. If you believe something in the App infringes your copyright, send a written notice to our designated agent under the Digital Millennium Copyright Act (17 U.S.C. § 512):
Kane Carten, Producer Supply LLC
1155 Brickell Bay Drive, Apt 1802, Miami, FL 33131, United States
Phone: (203) 232-5956
Email: djkartier@producersupply.net
Your notice must include:
- your physical or electronic signature;
- the copyrighted work you say is infringed;
- the material you say infringes it, with enough detail for us to find it in the App (for a Creation: its title and the name of the player who posted it);
- your name, address, phone number and email address;
- a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law; and
- a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf.
When we receive a valid notice, we remove or disable access to the material and take reasonable steps to tell the player who posted it. If you posted it and believe it was removed by mistake or misidentification, you may send our agent a counter-notice that includes: your physical or electronic signature; the material that was removed and where it appeared; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; and your name, address and phone number, with a statement that you consent to the jurisdiction of the federal district court for the district where your address is (or, if you are outside the United States, any judicial district in which we may be found) and that you will accept service of process from the person who sent the notice. We send a copy of your counter-notice to that person, and we restore the material 10 to 14 business days after we receive it, unless they first tell us they have filed a court action.
We close the accounts of players who repeatedly infringe copyright, in appropriate circumstances. Our designated agent is listed in the U.S. Copyright Office's DMCA Designated Agent Directory (registration DMCA-1083844).
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
Contact
Questions? Email us at support@producersupply.net.
